Technical Support
Technical Support

A comprehensive service system has been established by Beijing IVIKING Technology Co., Ltd., our hotline is serving 365*24. Any problem when installing or using, clients can get support by following methods:
      • Visit http://www.iviking.cn, knowing the latest products’ information, and download the technical documents you need.
      • Contact our distributor, sales manager or IVIKING Service Center to get further help.

Please prepare the information as below before you contact us, thank you:
      • Name and serial number of your product 
      • A description of all connected peripherals
      • A description of your software (OS, version, utility software, etc.)
      • A complete description of the failure
      • An accurate description of the error message

Contact Information:
Beijing IVIKING Technology Co., Ltd.
Add: Room 806, block C, building 4, TBD gathering center, courtyard 42,
Qibei Road, Changping District, Beijing, 102208
China
      Tel: +8610-82177818
      Fax: +8610-82177825
      Web: www.iviking.cn